Practical guide
20 practical updates and guides from the Kindergarten IT Program.
30 June 2026
What Office licencing does Microsoft provide? Broadly Microsoft has provided three kinds of Microsoft Office licence. Stand-alone perpetual licenced copies of Office 2024, Office 2021 etc. M…
Read update26 Mar 2025
Verifying username and password login with an additional confirmation step is called two-factor or multi-factor authentication and greatly increases security. Two-factor authentication is no…
Read update16 July 2024
Please be alert to phishing emails targeting you in your workplace with accurate personal and staff information. Be on the alert for unexpected email claiming to be from your boss or workmat…
Read update28 June 2024
Cybercriminals attempt to gain access to an email account (highjack) so that they can use it to send spam or phishing emails, steal information and use the account to attempt further attacks…
Read update22 Mar 2024
Among the most dangerous types of malicious mail are the ones with viruses, malware, ransomware or trojans attached. These attachments will be disguised as common files such as PDFs, Word fi…
Read update21 Mar 2024
Last year cyber.gov.au came out with the strongly titled article “Why it’s time to ditch your one password for passphrases”. We agree! Our mailboxes require a password or passphrase that inc…
Read update2 May 2023
We have been alerted to a scam targeting payroll and administration staff. This is how the scam happens: After capturing the name of a legitimate staff member, the scammer sends an email in …
Read update3 Feb 2023
The Victorian Government has introduced the Kinder Tick logo to help families find funded and approved kindergarten programs. Funded services are encouraged to display the Kinder Tick on ema…
Read update28 Nov 2022
This tip will explain a method of creating Contact Groups in Outlook from an Excel spreadsheet by importing the data, sorting the new contacts by “Company” and then creating Contact Groups. …
Read update28 Nov 2022
This tip will explain one of two methods of creating contact groups in Outlook from an Excel spreadsheet. The guide assumes you have the contact details in an Excel spreadsheet sorted into t…
Read update1 Sept 2022
Targeted phishing emails are currently being sent to registered services. Below is an example: ACECQA have responded and instructed recipients: This is NOT an official email from ACECQA. It …
Read update7 May 2019
What is a Phishing Scam? Phishing scams are attempts by scammers to trick you into giving out personal information such as your bank account numbers, passwords and credit card numbers. This …
Read update7 Aug 2016
Ransomware is a type of malware that makes your data such as documents and photos unavailable. Usually by scrambling (encrypting) the data so it is unusable. Then, offering to unscramble the…
Read update29 Feb 2016
Further to our alerts regarding Cryptowall virus, many email users are being lured to sites such as fake Australia Post websites. At a glance these sites appear legitimate but attempting to …
Read update1 May 2015
‘Phishing scams’ or ‘spam’ emails are designed to obtain sensitive information for malicious purposes… Why do I get Spam? Identity theft, to steal money Obtain sensitive information (usernam…
Read update29 Nov 2013
Sometimes, you can’t send emails because of an “Outgoing Mail Server error”. There are a few reasons why this might happen, here are some ways you can troubleshoot the issue; Check the Inter…
Read update29 Nov 2013
Spam emails, also known as junk emails are unsolicited messages sent to numerous recipients by email. The purpose of Spam may be for advertising, phishing to gain personal information or to …
Read update29 Sept 2013
Sometimes you may not be able to send an email if the attachment is too large. We suggest the maximum size of attachments in one email is 5 MB (to check the size of a file, right click on it…
Read update29 Jan 2013
Webmail is an email client accessed through the Internet in your web browser (such as Internet Explorer, Firefox, Chrome or Safari, etc). Webmail allows you to log into the Kindergarten emai…
Read update29 Dec 2012
Lost Internet Connection, Can’t Send Email? Power cycle the modem! If you have lost internet connection (meaning you can’t access web pages) and you’re not able to send emails (there is an e…
Read update