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Practical guide

Can’t send emails? How to troubleshoot the issue

Sometimes, you can’t send emails because of an “Outgoing Mail Server error”.

There are a few reasons why this might happen, here are some ways you can troubleshoot the issue;

  • Check the Internet Connection (you can’t send emails without being connected to the Internet)
  • Check large email attachments (an email won’t be able to send if the attached files are too large)
  • Check the recipient email address (There might be a spelling mistake in the email address your trying to send to)

Or a quick & easy solution, if you are out of the office and need to access and send emails, you can use Webmail; https://webmail.kindergarten.vic.gov.au

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